High technology in Türkiye paves the way for important developments in every field of industry. With the implementation of Industry 4.0, the manufacturing industry has entered into a remarkable transformation process. CNC and universal machine tools are of strategic importance, especially for manufacturing, and they directly affect the sectors they “touch”. We visited Istanbul Machinery and talked about the dynamics of the sector, with the company’s Sales Manager Tansel Tokatli.
Can you tell us a little about yourself?
I was born in 1985 in Luleburgaz, Kirklareli. I graduated from the Department of Electrical and Electronic Engineering at Trakya University. In 2011, I met the Istanbul Machinery family and started working as a Regional Sales Supervisor.
Can you give information about Istanbul Machinery?
Istanbul Machinery was founded in Istanbul in November 1992. Today, with more than 30 brands that we are a distributor of in Türkiye, we continue to serve the Turkish industry. We offer sales and after-sales services for CNC machine tools in Istanbul, Bursa, Izmir, Ankara, Konya and Eskisehir.
Which sectors do you mainly offer your products and solutions for?
We are primarily targeting the sectors with high added value. We offer products and solutions for sectors such as automotive, electronics, molding, white goods, construction, defense, aviation and medical.
“We are primarily targeting the sectors with high added value.”
Which brands do you sell?
We sell the high quality products of respected brands, such as Japanese Takisawa CNC lathes, Sodick wire and erosion machines, Quaser CNC horizontal, vertical and five-axis machining centers, Matsuura Japanese CNC five-axis, horizontal and vertical machining centers, Alzmetall German five-axis machining centers, Awea CNC bridge type horizontal vertical and five-axis machining centers, Taiwan Takisawa CNC lathes, KEN five-axis gantry type machining centers, Kiheung Korean CNC machining centers, KIWA Japanese horizontal machining centers, Okamoto Japanese CNC grinding machines, Nexturn Korean CNC sliding automatic machines, Ares-Seiki CNC machining centers, Palmary CNC grinding machines, Mega CNC sawing machines, Proth grinding machines, QuickJet CNC and universal machines, Arion CNC machining centers, Microntec CNC deep hole drilling machines, Oscarmax plunge erosion machines, Accutec universal ram head milling machines, Arix CNC automatic machine, Wim deep hole drilling machine, Trens universal lathes, Pinacho flat bed CNC lathes, Mylas multi-axis automatic lathes, Bost vertical lathes, Tailift radial drilling machines and Phoebus Universal and mold milling machines.
Can you share with us your annual sales data?
A great improvement has been made in the machine tool sector in terms of quality in the last 10 years. As Istanbul Machinery, our annual sales volumes are around 1000 units, including CNC and universal machine tools.
How many employees are working in your organization?
We have a team of 100 people, each of whom is an expert in their field. We have also started using professional CRM and ERP software, not only to offer better services to our customers but also to increase internal efficiency. We sell machines made in Japan and Germany, known as high-tech industrial countries, to our customers in Turkish industry.
“We sell machines made in Japan and Germany, known as high-tech industrial countries,
to our customers in Turkish industry.”
How was the year 2019 for Istanbul Machinery and your sector in general?
The machine tools sector is the heart of the industry. As the sector, we have achieved significant gains in the last 10 years. However, the fluctuations experienced in the foreign currency last year affected our sector as well. However, at Istanbul Machinery, I can say that we have completed the year above our expectations.
What are the expectations of Istanbul Machinery in 2020?
With the introduction of Industry 4.0 in the industry, manufacturing techniques are being transformed all over the world. Türkiye is also in the process of this development. As Istanbul Machinery, we have set quite strong goals for the year 2020. With the improvement of economic data in our country, investment opportunities will also increase. We expect that more productive investment environments will arise compared to previous years. In line with this, we aim to continue our leadership in Turkish machinery sector and complete the year with record sales figures.
Do you have R&D activities?
As Istanbul Machinery, we do not have a specific R&D department as we are not a manufacturer. However, together with the brands we distribute in our country, we organize continuous training programs both in Türkiye and abroad.
What kind of support do you offer to your customers?
We attach great importance to supporting the entrepreneurial ecosystem in our country. One of the most important supporters of economic development is industry. Therefore, we offer intensive support, especially for the purpose of bringing newly established entrepreneurial companies into our economy. We offer continuous support to our customers via our technical staff in order to increase their productivity in line with their needs and to create specific manufacturing mechanisms with advanced technology.
Can you tell us about your after-sales services?
We have been operating with our “Good machinery, good service” motto for more than 27 years now. We are dedicated to providing the Turkish industry and manufacturers with the right manufacturing technologies with right solutions. The products and services we offer aim to allow our customers to profit more, grow further and differentiate from their competitors. We see our customers as the solution partners with whom we will grow together and add positive values to our country, our employees and our environment. For this purpose, we support our machinery with the highest technologies in the world with a competent and reliable service.
In which regions of Türkiye do you offer sales and after-sales services?
We offer sales and after-sales service to all regions of Türkiye, as well as to 13 countries.
“As Istanbul Machinery, we have set quite strong goals for the year 2020.
With the improvement of economic data in our country, investment opportunities will also increase.”
